Managed Services include Services that are provided for managing the IT infrastructure of the customer. Onsite services are provided by deploying technical resource at customer premises. The services are tailored to suit the needs of the customer.
Key Offerings
Onsite Facility Management
Help desk management
Service Level Management
Vendor Management
System Administration
Network & Security Administration
Database Administration
Stratus Hardware Maintenance
Lotus Notes Mail Management
Managed DR services
NSE.IT can provide clients with Managed DR Site i.e. an alternate location for recovery of its critical functions. The managed infrastructure includes providing non-IT and IT infrastructure, required for conducting critical business operations from the alternate location in case of unavailability of the primary site.The services required for managing the entire infrastructure at the alternate user location is part of the package offered.
Benefits
Experienced & Certified Resource pool with diverse skill sets
Expertise in managing mission critical setup like Stock Exchanges, Auction Boards.
Vendor Neutral approach to service delivery
Service delivery aligned with ITIL best practices
Experienced team to provide Stratus Maintenance and Administration
Ability to ramp up team size at short notice
Ability & space available to create custom made sites for Managed DR services
